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Seeking Support

If you encounter issues such as faults, missing parts, usage queries, or require general assistance, our team is here to help. We offer resources like videos and PDFs for items, or you can directly contact the manufacturer. Particularly with electrical items, we recommend reaching out to the manufacturer initially for prompt resolutions.

Important Notes

  • Returned items must be unused and in their original sealed packaging.
  • Excessive handling may lead to a reduction in the refund amount.
  • We might request the product's serial number to verify its origin.
  • Your consumer rights remain unaffected.
  • Inspections will be conducted before processing refunds. Please note that failing to return the item as described may result in a rejected or partial refund, based on the item's condition.

Thank you for choosing HTT Mobiles UK. Your satisfaction and understanding of our policies are our top priorities.

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