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Refund and Exchange Policy

Your Satisfaction Matters

Ensuring your satisfaction is paramount to us at HTT Mobiles. Our refund and exchange policy provides detailed information on initiating returns or exchanges of products. Whether you've received a defective item or wish to explore alternatives, this policy offers clear guidance on the necessary steps. We aim to streamline this process, ensuring your experience with us remains positive and seamless.

If you've had a change of heart and need to return an item, you have a 30-day window from either the collection or delivery date. The following conditions apply to returns:

  • The item must be unused and include all original components.
  • It should be in its original packaging, complete with applicable tags.
  • Any free items included with the product should also be returned.
  • Security seals must remain unbroken and intact.
  • Refunds will be processed based on the condition of the item returned.
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